Thursday, August 07, 2008

Through the Eyes of A Guest - from "Behind the Leaf"






Michael has written an excellent post that can help any church evaluate first impressions. Normally you are supposed to just quote these, but I'm posting it all. His insight on how to reach the unchurched and the nuts and bolts of a modern church plant are a very valuable source of help. Bookmark it or even better, put it in your RSS reader. Behind the Leaf

Thanks so much Michael.

When a guest comes to your church, there are lots of areas that we have to make an impression. Most of us spend a lot of time evaluating our message and the music, but there are so many ways to connect with guests. All these things happen before the first song is sung or before they hear a word of the sermon.

  • They receive an invitation. Is it a personal invite? Do your printed materials reflect your personality? Are they interesting? Is the person inviting excited?
  • They drive to the building. Are there clear signs? Do they know where park? Do they feel welcome as they drive on the property?
  • They walk to the front door? Do they see the clear entrance or are there two of them?
  • They walk through the front door? Are they greeted? Is the greeter too excited? Not excited enough?
  • They check in their kids? Was the process smooth and clear? Do they know what will happen in the event they are needed? Do they know where and how to pick up their kids? Are they confident in your kids ministry?
  • They meet people? Are they getting a cup of coffee? Are people talking to them? Not just the staff or the volunteers, but the other people there? Do your people know how be friendly?
  • They enter the worship center? Do they get a handout? Does it have too much info? Too little? Are you asking for birthdays and address info when you don’t really need it? Is the room too dark? Can they find a seat?


Any other ideas or insight you guys might have?

No comments:

Post a Comment